Healthcare workers prioritize helping people over information security (disaster ensues)


In Workarounds to Computer Access in
Healthcare Organizations: You Want My
Password or a Dead Patient?
, security researchers from Penn, Dartmouth and USC conducted an excellent piece of ethnographic research on health workers, shadowing them as they moved through their work environments, blithely ignoring, circumventing and sabotaging the information security measures imposed by their IT departments, because in so doing, they were saving lives.

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