Communicating

Auto Added by WPeMatico

15 Surprising Gmail Tricks and Secrets

Whenever it comes to email service providers, Gmail does not need any introduction. It has more than 1 billion monthly users. The factors which make Gmail popular are:

  • Simple interface
  • Easily integrated with other Google applications
  • Cloud-based storage device

The most important advantage of using a Cloud-based service is that the data can be accessed from anywhere at any time. This write-up explains the top tips and tricks to help you use Gmail efficiently and effectively for business as well as personal needs.

Make Use of Gmail in Offline Mode to Access Email Without Internet

gmail offline mode

In the main settings option of Gmail, a link to install Gmail offline will be there under the “Offline” tab. As soon as this Chrome plugin is installed, a user can search, read, reply, and archive the email even in the absence of an internet connection.

Actions are lined up and synced when an internet connection is there. This option is really helpful when there is a limited or unstable internet connection.

Using Canned Responses, Speed Up the Replies

If a user has to type the same reply continuously to a conversation, a lot of time can be saved by activating the option “Canned Responses” in Gmail. This option will be present under the Labs tab. Once this option has been enabled, it can be used by pressing on the arrow sign at the bottom right corner of the Compose New Email dialog box. The multiple scanned responses can be generated and a user can label them for easy reference.

An Option to Filter Emails With Many Aliases

Many people are not aware of the fact that dots in email addresses are neglected. So, users can send email to abc.xyz@gmail.com or abcxyz@gmail.com, and this will not make any difference.

A user can also add words at the end of the usual alias with the help of + symbol. For example, yourname+work at gmail.com or yourname+family at gmail.com. Such email addresses will not require any special setting. They will go to the inbox folder by default.

The filtering option makes this option really helpful. As the emails hit the inbox, a user can apply filtering option to forward it to some specific people, set labels to archive or label the emails automatically. This way, emails are sorted even before a user saw them.

Withdraw Sent Messages

It happens with everybody: a user hits the send button and then regrets it. Maybe a user has sent an email to the wrong person or committed a mistake that has been realized too late.

Fortunately, Gmail provides an option to cancel sent items in Gmail. But, for that, a user has to enable that option.

Navigate to the General tab of Settings. Enable the option of Undo Settings and select a time limit. A user has a maximum of 30 seconds to cancel a sent email.

Backup Gmail Emails Locally

Even though emails are backed up in the cloud-based storage space, it clearly does not mean that there is no need to take a regular backup. It is because in case of account hacking or accidental deletion of data, a user will definitely be left will no emails.

So, the best solution is to take a backup by using Google takeout or ‘export Gmail emails to PST‘ or other file formats using SysTools Gmail Backup SOftware and saving it on the local system. This way, not even a single email will be lost.

Schedule Outgoing Emails

Sometimes, a user composes an email but did not want to send at that time. So, Gmail provides a feature to “Send Later”. For this purpose, Boomerang is a plugin for Gmail, which adds send later button to the Compose New Email dialog window. Then, choose any time to send the message later automatically.

Convert Email Into a To-Do List

Gmail equips an option of “Task” in Gmail. This inbuilt feature is very beneficial to users who use their Inbox folder as a to-do list. In this way, if a user receives an email to perform any task, it can be added to the Task list. The subject of this email will be added to your to-do list with a due date.

Speed Up the Workflow With Keyboard Shortcuts

Following shortcuts can be used for different purposes:

  • c – compose a new email
  • ⌘/Ctrl + Enter – send
  • e – archive
  • r – reply
  • / – search

For this, the option has to be activated in Settings. A plugin known as Key Rocket should be installed.

A Feature to Customize Category Tags

gmail inbox

With the help of “Social” and “Promotional” tabs, the inbox can be managed more efficiently. These tabs can be closed if a user has to use other advanced filters. Other 2 tabs that can be included are “forums” and “updates”.

Easily Unsubscribe from Newsletter

If a user has subscribed to too many newsletters, unsubscribing to them one by one will consume a lot of time. Unroll.Me will be of great help with that. A user can also select an option to receive a daily report which will combine all the relevant information in a single email.

View LinkedIn Profiles of Contacts Within Gmail

For people who use Gmail professionally, Rapportive is a very helpful plugin. This will replace Gmail ads with a summary of the sender’s LinkedIn information.

Increase the Speed of Email Responses

If a user spends a lot of time in replying to the emails, Gmail allows the user to set a time limit for writing a single email. Doing so will compel a user to be concise and write to the point without wasting the time.

Track and Follow Up the Sent Emails

In Gmail, FollowUp is a relationship manager. It will notify you when the emails are opened. It can also remind a user to follow up or sends a follow-up email automatically on behalf of the user.

Mute Noisy Messages in Gmail

In a group discussion, it is bothersome for a user to receive messages that he/she does not need. A user can mute noisy conversations in Gmail. After doing this, all the messages will skip the inbox and go directly to an archive folder.

Open Multiple Gmail Accounts at Once

Gmail facilitates the user to log in to different accounts, without signing out of the previous account.

The Bottom Line

Gmail is a cloud-based email platform which helps users save the data in the cloud. It is one of the most well-known names in the business. To make sure you get the most out of it, there are many tricks for using Gmail you’ll find handy. These 15 tips should be able to get you started right away.

See Also: How To Organize Your Gmail In 20 Minutes (And Keep It That Way)

The post 15 Surprising Gmail Tricks and Secrets appeared first on Dumb Little Man.

5 Common Mistakes When Apologizing

Do you really know how to apologize?

In some cases, saying sorry isn’t enough. Instead of smoothing things over and making the situation better, it just leads to an even bigger explosion and mess. Often, we just put our hands on our hair and wonder why the other person doesn’t seem to appreciate what we’re doing.

Why do other people always have to see what you’re saying in the worst light?

Well, it might not be their fault.

It’s possible that your apology isn’t coming over as sincere or as well-meaning as you intend it to be. That’s because many of us make mistakes when we apologize. We say and do things that don’t help what we’re doing.

For that reason, here’s a helpful guide on how to apologize.

Including the word ‘but’

In Game of Thrones, they compared everything before the word ‘but’ to horse manure. Well, that’s true, particularly when you’re apologizing.

If you say “I’m sorry, but it’s your fault, too”, then what your audience will hear isn’t the “I’m sorry” but the “it’s your fault” instead.

The best advice when you apologize is to focus on actually apologizing and leave the quibbling for later. If you’re finding it hard, just remember this: Apologies wouldn’t mean much if they were easy.

The golden rule

Do you know what the norm of reciprocity is?

It’s the one where we do unto others what they have done unto us.

For example, if you go to somebody’s house and he gave you a bottle of wine, you should do the same. If someone sent you a postcard or messaged you on your birthday, then you should do the same thing.

Often, if you want an apology to run smoothly, you should apply the same idea.

You apologize and the other person returns the apology. If you don’t do that, then things can easily get out of hand. The person who apologized first will feel that he put himself out there only to be ignored.

You’re not sincere

unsincere sorry

Apologies only work if you mean them. Often, people will say ‘I’m sorry’ and then insist that it’s not really their fault.

That’s not an apology. That’s just saying ‘I’m sorry’ before complaining.

Focus on being sincere and taking responsibility for your actions. Later on, when you’ve repaired the breach in your relationship, you’ll have time to deal with the unfairness of the world.

You’re not recognizing the other person’s feelings

Yes, it’s you that’s apologizing. All the same, that doesn’t mean it’s all about you.

To apologize effectively, you need to not just accept responsibility for what you’ve done, but also take the other person’s feelings into account.

Things like ‘I can only imagine how this makes you feel’ or ‘I understand that this wasn’t nice for you’ will demonstrate that you’re considering the other person’s feelings. It will show that you’re capable of showing empathy which can really help soothe the other person’s anger.

You’re hurrying through

Rushing through the apology and not leaving enough time for the other person to decide if the apology has satisfied him creates a bigger problem.  He can end up feeling like he’s been cheated, leading to all sorts of resentment.

So, how to apologize?

Say ‘I’m sorry’ and then give the other person enough time to respond. Practice active listening and pay close attention to what he’s going to say.

When you do this, you’ll be able to understand and respond to the actual issues you’re dealing with. It will encourage the other person to accept your apology and see it as sincere.

im sorry

See Also: 5 Ways to Say Sorry

Last words

Apologizing is a fact of life. We all screw up. Nobody is perfect. Heck, sometimes it is even a good idea to apologize when we’ve done nothing wrong.

For example, a very useful apology when you’ve done nothing wrong but the other person is still angry is to say ‘I’m sorry you feel that way’. This shows empathy and can help mollify another person’s anger. It puts you closer to fixing a problem and moving on from it.

The post 5 Common Mistakes When Apologizing appeared first on Dumb Little Man.

The Importance of Meeting The Boss Regularly

Everyone knows that effective communication is absolutely necessary to make a relationship successful. Marriages fail every day due to a breakdown in communication between spouses. Professional relationships in the workplace fail for the same reason.

Misunderstandings and differences of opinion can turn into distrust between an employee and the boss. Once that happens, the workflow gets disrupted and the success of the business gets compromised. To prevent any of those things from happening, both parties need to recognize the importance of meetings.

When Meeting Regularly with the Boss is Not an Option

For a lot of employees, having a one-on-one meeting with their boss may not always be possible. This can be due to their demanding schedules and other specific deadlines that they have to meet. For some employees who are located in another office or work site, meeting with their boss regularly isn’t a practical option.

Despite those conditions, meeting with the boss should still be a priority. It’s one of the most effective means for keeping the boss updated.

If you’re one of those employees who work far from the main office or your boss is frequently away, you can turn to technology. The internet provides a lot of means to have a meeting even if the parties are not physically together. You can use your computer or your mobile phone to communicate with your boss regularly.

Things to Communicate to Your Boss

one on one meetings

To keep the boss in the loop of how things are progressing in an organization, it is advisable to keep the lines of communication open on a regular basis. One way to accomplish this is to have a regular or weekly meeting with the boss.

Some of the things to be discussed at the meeting would be:

Status of projects

It is always important to keep the boss updated on the progress of his projects. Provide regular updates and be prepared to have a full report instead of waiting to be asked for it.

Goals and objectives

The boss will want to know how well you are keeping up with your team’s goals and objectives. Meeting with the boss on a regular basis will keep him/her updated on how things are progressing and what goals and objectives are yet to be met. While written reports outline the details of your progress, being able to discuss and explain the report is much more effective.

Personal goals

A good boss will want to keep employees motivated. Therefore, he/she will want to know more about the goals or personal ambitions of the employees. These things are best discussed in a one-on-one meeting.

Ongoing issues

Most bosses prefer hearing about issues as they happen and what is being done to address them. A regular meeting with the boss can provide the necessary updates regarding those issues.

Projection of possible issues down the road

Since no boss likes being caught off-guard with bad news, your boss will want to know any potential challenges that could pop up in the near future. So, regularly communicate any negative issues concerning his employees and what things can be done to address them.

Responses to last meetings

It sounds like common sense, but employees often get so wrapped up in their day-to-day issues that they forget to address issues that were discussed at their last meeting with the boss.

Read your notes and review them from time to time. This way, you’ll have an answer to your boss in case he asks related questions on your next meeting.

Wants and needs

The boss will not know what tools, resources or training you need to be successful unless you tell him. He’ll likely assume that all is well unless he hears otherwise. If you have any request or demand, don’t hesitate to communicate it during the meeting.

Updates on schedule for upcoming vacations

It is prudent to always compare schedules with the boss to know when the boss will be going on vacation and when an employee will be out of the office as well.

Input for strategic plan of the organization

Meeting with the boss can be a great opportunity to share thoughts and ideas about what’s happening in the workplace. It’s also a good chance to alert the boss about the things that can hinder the business’ success. Honest, frank discussions where ideas can be exchanged between the boss and the employees can help in the achievement of the organization’s goals.

Building Trust

meeting importance

Regular meetings establish trust, mutual respect, and care. And the more often these meetings occur, the less anxiety employees will have when sharing honest information concerning the boss and the business. The boss, on the other hand, will find it easier to rely on his employees, knowing that they are doing their best in their job.

See Also: How To Make Meetings More Effective

The post The Importance of Meeting The Boss Regularly appeared first on Dumb Little Man.

5 Behaviors That Annoy Your Customers

Frequent calls and customer complaints are staples in every business. This, however, doesn’t mean that they are completely harmless. In fact, the increasing number of calls and customer complaints can mean that your business isn’t doing well.

Today, customers aren’t afraid of switching. If they are unhappy with your services and goods, they’ll just move on and find another company or brand that can meet their needs and expectations.

So, whether you are a startup or a big player in your niche, providing the best services and products for your clients is essential. After all, the more unhappy customers you have, the less chance you’ll succeed.

With that, we have jotted down 5 things customers find annoying and what you can do to avoid them.

Slow response

One of the most common things that customers find annoying is when they can’t find a quick and instant solution to their problems. If your business fails to impress with a quick response time, it creates a negative experience and forces customers to switch to a competitor.

Introducing a live chat solution can permanently fix the problem. Your customers can connect to a live chat agent in seconds and get their questions answered in real-time, creating a positive impression.

live chat

See Also: Know Your Customers In The Digital Age

Irrelevant Information

Most businesses today focus on acquiring customers through social media campaigns. Posting engaging content with appealing headlines is the most common way to do that.

But, are you false-trapping your buyers through click baits? If yes, then you need to reconsider your strategy as soon as possible.

Customers feel annoyed when they aren’t provided with the promised content. They are likely to leave and never return if they feel like they’ve been fooled.

As a way to solve this, make sure you live up to your promises. If you are offering a solution to your customers’ problem, ensure that your content has it. In addition to that, you should also consider the way you deliver your promise.

Most web users are short on time these days and they want solutions that they can consume in a matter of minutes. If you provide that, you are most likely a step ahead of your competition.

Insufficient Value

Valuing your customers is one of the best things you can do for your business. If your customers feel privileged, they will stay and ultimately become members of your loyal tribe. On the other hand, not offering what they expect can make them switch to a competitor product.

That said,  you must focus on getting regular feedback from your audience. You can use the information you get from them to improve the products and services you offer.

Introducing a live chat can be one option but it’s not the only thing you can do. You can also offer discount coupons, freebies and more to make them feel valued. Never miss an opportunity to show how your customers are important to you.

Uniform Treatment

happy customer

 

A business has both loyal and occasional customers.  While occasional customers expect discounts and better services, loyal customers may demand more.  They should be given some liberty points, coupons or schemes to make them feel more special. Customers observe each and every detail, so you should always keep these things in mind.

Not listening to your customers

Every business has problems that their customers also feel. If you are a smart business person, you will find a way to make sure that your customers are heard.

If your customers have no platform where they can put their thoughts, they may feel neglected, annoyed and angry. This can decrease customer retention and negatively affect your overall business. A live chat can help in this case as it allows your customers to speak their mind.

See Also: 4 Surprisingly Easy Tips To Improve Customer Engagement

The Solution

You obviously don’t want to continue making those mistakes. So, here are a few notable suggestions to avoid unhappy customers:

  • Provide 24/7 online support by integrating live chat for website
  • Improve the quality of your services and products
  • Take immediate actions on customer’s feedback and complaints
  • Keep refining the products

Conclusion

Businesses should aim to improve their relationship with their customers to increase retention. The more loyal customers you have, the better your business’ survival rate is.

Avoid having unhappy customers by giving them exactly what they want. Provide a solution to their problems and make that solution easy to achieve. Be consistent in your efforts in making them feel valued and they are highly likely to stick around for a long time.

The post 5 Behaviors That Annoy Your Customers appeared first on Dumb Little Man.

Powered by WPeMatico

5 Tips to Learn Languages by Reading Foreign Books

Language is the mirror of our culture. It reveals a nation’s secrets, shows a people’s everyday, and expresses their attitude to life.

If you want to easily speak a foreign language, you need to get to know it better. And it’s not about grammar. Traveling requires a lot of time and money, but reading is free of charge and available anytime. Through reading, foreign language book learners not only learn a new language, but also get to explore a new culture.

In case you want to learn a new language by reading foreign books, there are a few simple rules to follow. And we would like to share some with you.

Dictionary in your pocket

pocket dictionary

If you are going to read a foreign language book, get a dictionary. It won’t be much good if you skip all the words you don’t understand. Underline them, find their meanings in a dictionary, write them down and learn. It is the only way foreign literature helps you improve your target language level.

In case you like to read on your way to work, you need a pocket dictionary which won’t take up much space in your bag. It is practical so you can use it wherever you are.

Furthermore, get a notebook where you can write down all unfamiliar words. It will be easier to learn when they can all be found in one place. Writing them down on different pieces of paper will only result in a mess.

Besides, repetition is important in the learning process. That is why a small notebook is a helpful means to remember better whenever you have time.

However, most learners prefer using mobile apps to make notes nowadays. Luckily, there are tons of them with different interfaces and for different purposes. Choose what works best for you. Thus, if you happen to wait for someone and think about how to kill some time, you can learn a new language instead of scrolling through your Facebook news feed.

Double reading

This strategy requires a little bit more than just reading with a dictionary. This method involves reading two books — one original and the other translated, simultaneously.

Again, it is not actually about reading. The notes matter. They help readers catch interesting expressions, idioms, slang words and learn their meanings right away.

Also, you can use bilingual books. You get two languages in one book. To boost learning, you still have to make notes and read every sentence carefully.

See Also: 7 Reasons To Start Reading Books? Here’s why! 

Comic books to the rescue!

Comic books are like textbooks for those who learn a foreign language. Comic books tell and show at once. Pictures help us understand even the hidden meanings of phrases or jokes. Visualization makes a learning process fun, so you will definitely enjoy it.

The comic book effect is similar to watching movies with subtitles. They are suitable for beginners or someone who doesn’t want to strain their brains too much.

Considering that most people are visual learners, comic books are very helpful in boosting vocabulary. A visual image activates your memory, and thus you recall the words much quicker.

Audiobooks

audiobooks

Managing two forms of media at once may be one of the most effective ways to learn a language. At first, it seems difficult as you need to focus on two things together: reading and listening. In actual fact, this strategy has more advantages than we might think.
You can get into the habit of learning this way and it’s an extremely useful habit that will cut your learning time by a half.

The most evident advantage of this approach is to hear and understand how words are pronounced. When you start practicing, you find out your pronunciation is usually far from good. Bad pronunciation is a typical reason why people don’t even try to speak a foreign language. But you have a tool to improve it. This way, learners can get rid of a barrier of fear and try to practice their speaking skills.

Another important thing is that it makes the reading of a boring book a little bit easier. Listening while reading lets you cope with your task with less effort.

Adapted books.

If you don’t feel ready to read an original book, choose an adapted version. It allows the learner to enjoy the reading and study with pleasure.

There are books of any level — from beginner to advanced. You can choose one appropriate for you and go further when you are ready.

The purpose of these books is to educate. That is why you may find a lot of excercises of different kinds in them which will only help you remember new vocabulary as well as understand a story better. A nice way to combine pleasure with learning.

Do not put it off. Just grab a book and start learning while reading right now.

See Also: 5 Effective Techniques To Learn A Language Faster 

 

The post 5 Tips to Learn Languages by Reading Foreign Books appeared first on Dumb Little Man.

Powered by WPeMatico